top of page
Frequently Asked Questions:
We collected our 21 most common questions for each service and have added them below. If the question you want to ask is not listed below, we are more than happy to answer it for you! Please submit a contact form with your question and we will get back to you as soon as we can.
-
How much experience do you have as a DJ?We have 3 highly trained DJs, each have a range of experience from 5-15 years. Each of them have been apart of a ton of different types of Events as well.
-
What types of events do you specialize in?All of our DJs don't specialize in one or two specific events as we are all open to providing service to a wide range of options. However, the most common event we handle typically are weddings and company events.
-
Are you available on the date of my event?We absolutely would love to check our openings for the date you need service! To find out if we can help you, please submit a contact form on our Contact page or email us direct info@1859entertainment.com
-
Can you provide references or customer testimonials?Absolutely! We have over 100+ reviews that you can look through on our Reviews page.
-
What is your pricing structure? Do you charge by the hour or offer packages?We are proud to be very transparent with our pricing and options. We have listed our most common packages under our Pricing page, and if someone needs different than what is listed we are open to figuring out something that works for their event budget/timeline.
-
What equipment do you use, and is it included in the pricing?We will provide the following in each DJ package: 2 powered speakers Wireless handheld microphones & microphone stand 1 6 foot table w/linen 6-10 dance lights Music library (25,000+ downloaded songs) Live Requests Accepted Equipment can be used at up-to 2 locations (Same property required)
-
Do you have backup equipment in case of technical issues?We have backup equipment as an option and the ability to troubleshoot on-site if necessary.
-
Will you be the actual DJ at my event, or will it be someone else from your company?We have 3 DJs on the team, and I do not personally guarantee my attendance at any specific event. Our team have all been trained to provide each Client the same experience and have the information to execute very well!
-
How do you handle music requests from guests?Requests are absolutely welcome and we are happy to receive them! We even recently launched a live request form on our website to allow guests to scan a QR code and send their requests directly to our DJs throughout the event. Not all music requests are guaranteed to be played but we will do our best to accommodate as many as we can!
-
Can you provide a sample playlist or discuss your music selection process?Once the date has been booked, each Client gets a planning form that they fill out which goes over music selection. We do not have any reservations on genre/music, and will play what the guests want to hear while also making it an enjoyable experience for each generation.
-
Can you accommodate special song requests or playlists?Yes we can. Ideally we would like to know about a special request/playlist prior to the event so we can guarantee the music is available and ready to go.
-
Do you have liability insurance?Yes, each DJ will be insured for the Event date.
-
How early do you arrive to set up your equipment?Our DJs arrive 1-2 hours prior to the music starting to begin setup.
-
Will you also provide a microphone for speeches or announcements?Yes, a microphone is provided for speeches, announcements and ceremony.
-
Can you provide lighting or other special effects?Our DJs provide 6-10 lights for each event. Other optional lights can be added (ie. uplights) at an additional cost.
-
What is your cancellation policy?Our cancellation policy is that if an event is cancelled at any point a refund of 75% the total cost of service is provided to the contracted client. Refunds are typically sent within 30 days of a completed cancellation agreement.
-
Do you require a deposit, and what are your payment terms?To book services, we require a 25% retainer payment within 14 days of requesting booking. The remaining balance is due no later than 30 days prior to the scheduled event.
-
Are there any additional fees, such as travel expenses or overtime charges?If a Client is booking DJ as a standalone service, there is no travel fee for the first 50 miles (from 97338). If a Client books 2 or more services there is no travel fee for the first 200 miles. (from 97338) Travel fees after 50 miles the travel fee depends on distance. Additional time for DJ services is $200/hr after the contracted time for the Event.
-
How far in advance should I book your services?The sooner booking the better opportunity our services are available (especially for events on weekends in Summer/Fall months)
-
Can we meet in person or have a consultation before the event?We are happy to meet any client who would like to! We are happy to host a phone or video call to go over any questions.
-
Do you attend rehearsals?We do not attend rehearsals. Typically we do not have an opening for the date rehearsals are scheduled and cannot guarantee it for any Client. Practice runs for weddings can be handled via bluetooth speakers with little complication.
-
Can you provide references or samples of your previous work?Yes, you can check out some of our recent work on the Galleries page.
-
How many photos do you typically deliver from an event?The amount of photos is determined by the type of shoot/event we are capturing. We can provide a range of estimated images you will receive once we know what you are looking for.
-
Do you offer different styles of photography (e.g., candid, posed, artistic)?a
-
Can you discuss your photography style and approach?We strive to make Clients feel as comfortable in front of the camera as possible. We try to capture as many of the moments and details as well can. If Clients want/need to have some assistance with poses or prompts we will provide that throughout the shoot.
-
Do you use additional lighting or props during the shoot?Additional lighting (flash) is used when applicable, we do not use any additional props during a shoot.
-
Can you accommodate specific photo requests or styles?Yes, we will try our best to accommodate specific requests if we can.
-
How long will it take to receive the edited photos?The average timeframe for a wedding is 6-8 weeks to receive the full gallery. Other shoots (family, lifestyle and professional) are typically sent within 2-4 weeks.
-
Can you provide a sample photo gallery or portfolio?Sample galleries can be viewed on our Galleries page.
-
Can I provide a shot list or specific moments that I want to be captured?Once the date is booked you will receive a form that goes over what shots and specific moments you'd like for us to capture. We will try our best to capture as many of the items on the list as we can.
-
Do you offer retouching or editing services for the photos?We will edit and retouch as needed on each image you receive. Any additional editing or retouching can be completed at an additional cost.
-
Do I get all RAW images?We do not provide anyone RAW images, only edited images within a finished downloadable gallery.
-
How much experience do you have as a Photographer?We have 3 highly trained photographers, each have a range of experience from 5-15 years. Each of them have been apart of a ton of different types of Events and shoots as well.
-
What types of events do you specialize in?All of our photographers do not specialize in one or two specific events as we are all open to providing service to a wide range of options. However, the most common event we handle typically are weddings and family photo shoots.
-
Are you available on the date of my event?We absolutely would love to check our openings for the date you need service! To find out if we can help you, please submit a contact form on our Contact page or email us direct info@1859entertainment.com
-
What is your pricing structure? Do you charge by the hour or offer packages?We are proud to be very transparent with our pricing and options. We have listed our most common packages under our Pricing page, and if someone needs different than what is listed we are open to figuring out something that works for their event budget/timeline.
-
Will you be the actual Photographer at my event, or will it be someone else from your company?We have 3 photographers on the team, and I do not personally guarantee my attendance at any specific event. Our team have all been trained to provide each Client the same experience and have the information to execute very well! Family shoots and personally booked shoots are all handled by Mackenzie Poisal.
-
Do you have backup equipment in case of technical issues?We have backup equipment as an option and the ability to troubleshoot on-site if necessary.
-
Do you have liability insurance?Yes, each Photographer will be insured for the Event date.
-
What is your cancellation policy?Our cancellation policy is that if an event is cancelled at any point a refund of 75% the total cost of service is provided to the contracted client. Refunds are typically sent within 30 days of a completed cancellation agreement.
-
How far in advance should I book your services?The earlier the booking, the better opportunity our services are available (especially for events on weekends in Summer/Fall months)
-
Do you require a deposit, and what are your payment terms?To book services, we require a 25% retainer payment within 14 days of requesting booking. The remaining balance is due no later than 30 days prior to the scheduled event.
-
How much experience do you have as a videographer?We have 3 highly trained videographers on the team, each have a range of experience from 5-10 years. Each of them have been apart of a ton of different types of Events and videos as well.
-
What types of events do you specialize in?All of our Videographers do not specialize in one or two specific events, However, the most common event we handle typically are weddings and company videos.
-
Are you available on the date of my event?We absolutely would love to check our openings for the date you need service! To find out if we can help you, please submit a contact form on our Contact page or email us direct info@1859entertainment.com
-
Can you provide references or samples of your previous work?We have previous examples of our work on the Videography page, as well as we have over 100+ reviews that you can look through on our Reviews page.
-
What is your pricing structure? Do you charge by the hour or offer packages?We are proud to be very transparent with our pricing and options. We have listed our most common packages under our Pricing page, and if someone needs different than what is listed we are open to figuring out something that works for their event budget/timeline.
-
What equipment do you use, and is it included in the pricing?a
-
Do you have backup equipment in case of technical issues?We have backup equipment as an option and the ability to troubleshoot on-site if necessary.
-
Will you be the actual videographer at my event, or will it be someone else from your company?We have 3 videographers on the team, and I do not personally guarantee my attendance at any specific event. Our team have all been trained to provide each Client the same experience and have the information to execute very well! I will handle all editing and the finished product will match the examples provided on our videography page.
-
Can you discuss your filming style and approach?Our videographers have the goal to capture as many events, details and important moments throughout the event.
-
Do you use additional lighting or sound equipment?Lighting and sound equipment can be provided if requested and discussed during the booking process.
-
How do you capture audio during the event?We will provide a lapel(wearable) microphone for speeches and ceremony to capture audio.
-
Can you accommodate specific video requests or styles?Requests are absolutely welcome and we are happy to receive them! Not all video requests are guaranteed to be captured but we will do our best to accommodate as many as we can!
-
Do you offer drone footage or other specialty shots?Drone can be added (additional cost) if available during the date of the Event.
-
How long will it take to receive the edited video?On average most finished videos will be provided within 4-6 weeks after the event.
-
Can you provide a sample video or highlight reel?A highlight (recap) video is provided and a ceremony video if a wedding is booked. Speeches, dance video and other videos can be added at an additional cost.
-
Do I get RAW footage?No, we do not provide any RAW footage to any Client. We will only provided an edited version of the videos.
-
Do you have liability insurance?Yes, each videographer will be insured for the Event date.
-
What is your cancellation policy?Our cancellation policy is that if an event is cancelled at any point a refund of 75% the total cost of service is provided to the contracted client. Refunds are typically sent within 30 days of a completed cancellation agreement.
-
Do you require a deposit, and what are your payment terms?To book services, we require a 25% retainer payment within 14 days of requesting booking. The remaining balance is due no later than 30 days prior to the scheduled event.
-
How far in advance should I book your services?The sooner booking the better opportunity our services are available (especially for events on weekends in Summer/Fall months)
-
Are there any additional fees, such as travel expenses or overtime charges?If a Client is booking videography as a standalone service, there is no travel fee for the first 50 miles (from 97338). If a Client books 2 or more services there is no travel fee for the first 200 miles. (from 97338) Travel fees after 50 miles the travel fee depends on distance. Additional time for videography services is $225/hr after the contracted time for the Event.
-
Can you personalize the photos with event logos or branding?Yes we absolutely can customize any photo with a logo, name or theme. You can edit one or have us create one. The cost for us to create one is $25.
-
What type of props and backdrops do you provide?We will provide double sided signs (10-15) with sayings on them for each photo booth at no additional cost. Backdrops can be added ($50 additional) and we offer black, silver, red, rose gold.
-
Is there a limit to the number of photos during the rental period?There is no limit and we encourage as many photos as possible!
-
What types of events do you provide photo booth services for?The most common events we provide services to are company parties and weddings but we absolutely think each event could benefit from one! We love doing birthdays, Halloween parties, baby showers and any event we can help entertain.
-
How many hours of service are included in the package?The minimum option is 3 hours of service all the way up-to a full day with our DIY option.
-
What is the pricing structure for the photo booth rental?$200 When Bundled with another service (up to 8 hours) $300 DIY full day rental $400 3 hour rental
-
What is included in the photo booth rental package?Digital Copies to each guest via text message and full online gallery Full online gallery sent to Client after event 10-15 double sided signs
-
Can you customize the photo booth experience to match the theme of my event?Yes, we can change the background color to match the color theme and add a logo, name, date or anything you'd like on there. ($25 custom add-on if we design it, $0 if you design it)
-
Can guests receive digital copies of the photos taken in the booth?Yes, after each session the guests can opt to send it via text message or scan the on-screen QR code.
-
Do you offer different photo booth styles (open-air, enclosed, green screen)?We offer 'open-air' only as the option. This allows flexibility to place the booth wherever a Client would like!
-
Can the photo booth accommodate large groups of people?Yep! As long as the Photo Booth is given enough space to fit everyone in frame it can take a large group of people.
-
Is an attendant provided to assist with the photo booth operation?If the Photo Booth is booked as a stand-alone service it will come with an attendant. When it is bundled with another service the team member handling that service will be available to answer questions and assist if needed.
-
How early will you arrive to set up the photo booth?The photo booth takes 15-20 minutes to setup and that is when it will begin setup.
-
Can I see samples of photo booth setups and prints from previous events?Absolutely. We have examples on the Photo Booth webpage. You can check those out there.
-
Can I provide specific instructions or requirements for the photo booth setup?Yes, we send out instructions with each person who uses the DIY option and a planning packet for every other type.
-
Are there any additional fees, such as travel expenses or overtime charges?Travel is free for the first 50 miles (97338) and 200 miles free when bundled with another service(s). Travel fees are based on location of service from 97338. Additional time for any rental over 3 hours is $100/hour.
-
Does the Photo Booth print photos?We no longer offer on-site printing as an option. We found that over 95% of guests were taking photos of the print and really wanted it on their anyways so we just made it easier. The change also made the cost we can offer the service extremely competitive and one of the most affordable photo booths in the area. We do offer printing after the event is done, and we are happy to do that, plus free shipping! Here are a few options, which can be added to if you need more. Individual Prints (up to 100) $25 Individual Prints (up to 150) $35 Individual Prints (up to 200) $45 Photo Album Paperback (Up to 30 pages - front/back) $35 Photo Album Paperback (Up to 40 pages - front/back) $45 Photo Album Paperback (Up to 30 pages - front/back) $55
-
Do you require a deposit, and what are your payment terms?To book services, we require a 25% retainer payment within 14 days of requesting booking. The remaining balance is due no later than 30 days prior to the scheduled event.
-
What is your cancellation policy?Our cancellation policy is that if an event is cancelled at any point a refund of 75% the total cost of service is provided to the contracted client. Refunds are typically sent within 30 days of a completed cancellation agreement.
-
How many photos do you typically deliver from an event?The amount of photos is determined by the amount guests use it, and how long it is available for. We found that as long as people are aware of it Clients can expect 50-300+ images.
-
How far in advance should I book your services?The earlier the booking, the better opportunity our services are available (especially for events on weekends in Summer/Fall months)
bottom of page